We want you to be happy with your purchase from Capra & Quail. Please review our policies regarding returns, refunds, and order modifications.
Returns and refunds policy
As all our items are unique and one-of-a-kind, all sales are final. We do not offer returns or refunds. We encourage you to contact us with any questions about an item before purchasing. We’re happy to provide additional information or photos.
Exchanges
We do not offer exchanges at this time.
Order modifications and cancellations
Once an order is placed, we are unable to make any modifications or cancellations. While all items are sold ‘as is’ and we take care to accurately describe and package them, we will address these issues on a case-by-case basis.
Damaged, missing, or defective items
If you receive a damaged, missing, or defective item, please contact us within 3 days of delivery. While all items are sold ‘as is’ and we take care to accurately describe and package them, we will address these issues on a case-by-case basis.
Price adjustments
Price adjustments are not offered after a sale is finalized.