Privacy Policy

icon of a padlock for the privacy and the opt-out preferences page

Learn more about our privacy policy and how Capra and Quail collects and uses your personal information to provide you with better customer service.

For more information about your privacy choices, visit our Opt Out Preferences page.

This policy applies to information we collect when you use this website or order from us.

We take your privacy very seriously and take all appropriate steps to comply with consumer data laws. If you have any questions about our data protection policy or how we handle your personal data, contact us.

The information we collect

When you place an order from us, we require some of your personal information, including:

  • your name
  • email address
  • mailing address
  • phone number
  • credit card information.

We use Google Analytics to measure our web traffic and to improve our site features. Most of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

How we use your data

The information you provide or we collect may be used in any of the following ways:

  • Personalize your experience
  • Improve our website
  • Process a transaction
  • Provide you with order status
  • Send promotional emails

Note: If you subscribe to any of our emails, you may also unsubscribe by following the unsubscribe instructions located at the bottom of each email.

We will not sell, exchange, transfer or give any of your information to any other company for any reason whatsoever, other than for the express purpose of delivering the product you buy from us.

Financial data protection

When you place an order with us, all data are transmitted via SSL (Secure Sockets Layer) for an encrypted connection.

Any data submitted for a purchase is also encrypted before being sent to our payment gateway provider for authorization. The payment gateway provider is required by law to keep this information confidential. We do not record or store any financial information (such as credit card numbers or expiration dates) on our servers. The personal information we do store on our servers (name, address, email, phone number, etc.) is protected by standard industry-wide security measures.

Use of cookies

A cookie is a small text file which is placed onto your device when you use our website. You can set your browser to reject cookies, but some of our website features may not work as a result. For further information on cookies generally, visit aboutcookies.org or allaboutcookies.org.

We use cookies to help us remember you and to process items in your shopping cart. Cookies also compile anonymous data about site traffic and site interaction so that we can provide a better site experience to you.

Third-Party Cookies
At our discretion, we may include third party products or services on our website, such as sharing options for social media (Instagram, Facebook, Pinterest). These third party sites have separate and independent privacy policies. We are not liable for third party websites and their privacy policies and their use of cookies.

Data retention

Unless required by law, we will only keep your data for the period of time necessary to fulfill an order, keep you on our voluntary mailing list or until you request that the data be deleted.

Please note that even if we delete your data for marketing purposes, we may keep a version for legal, tax or regulatory purposes.

Changes to the privacy policy

We reserve the right to change these policies at anytime. Please contact us if you have any questions about the above information.